Contact us

New customers:

To open a new account call free on: 0800 074 7772

Request a call-back

Already a customer?

Speak to a Money Manager on: 08456 34 34 99

Opening hours:

Monday - Thursday
Friday
Saturday

8:00am - 8:00pm
8:00am - 6:30pm
8:00am - 12:00pm

Reporting your card lost or stolen (24hrs):

To report your card lost or stolen while in the UK, call 08456 34 34 99.

To report your card lost or stolen while abroad, call 0044 161 779 5222.
Please note: you are only able to report a card lost or stolen on this number.

You can access your account details online to report your card lost or stolen using internet banking. If you have not already registered, click here to find out more.

thinkbanking address:

thinkbanking
Pennington House
Carolina Way
South Langworthy Road
Salford Quays
M50 2ZY

Account opening and monthly management fee payable. Personal bank accounts only. Proof of identity will be required. The thinkbanking account is a managed bank account service held with the Royal Bank of Scotland Group but managed and provided by Think Banking Ltd. thinkbanking is an independent company and is not part of The Royal Bank of Scotland Group.

thinkbanking, Pennington House, Carolina Way, South Langworthy Road, Salford Quays, M50 2ZY
Company registration number: 05530040. Registered in England and Wales.

The thinkbanking card is issued by Newcastle Building Society pursuant to licence by MasterCard International Incorporated or its affiliates. Newcastle Building Society is authorised and regulated by the Financial Services Authority and is entered in the Financial Services Authority Register under Registration No. 156058.