Reporting your card
lost or stolen (24hrs):

If you wish to report your thinkbanking Debit MasterCard® lost or stolen while in the UK, please phone 08444 155 155.

If you wish to report your thinkbanking card lost or stolen while abroad, please phone 0044 161 779 5222.

Please note: you are only able to report a card lost or stolen on these numbers.

Reporting your card lost or stolen online:

You can also report your thinkbanking card lost or stolen by accessing your account online.

If you haven't already registered, please click here to register online. Or text the word 'NET' and your email address to 81122 and we'll be in touch with details of how you can activate online banking. For additional help, please contact your Money Manager on 08444 155 155.

Click here to find out more about managing your account online.

Text updates and online banking are free to receive. Your service provider's normal rates still apply. Subject to fair use policy.

Refer a friend to thinkbanking today and you could win one of our amazing prizes.

MasterCard SecureCode

Safe and secure shopping online. To protect your thinkbanking Debit MasterCard against unauthorised use, click below and follow the
simple steps.

Ways to bank with us

Internet banking
Telephone banking
Mobile SMS banking
thinkbanking Debit MasterCard®
Cashpoint

Existing customers Existing customers Paying money into your account Manage your account online Refer a friend Existing customers FAQs Report a lost or stolen card MasterCard® SecureCode™ Think Protect card insurance Faster payments Contact numbers

News & advice

Get all the latest banking related news, money-saving tips and personal finance advice from the thinkbanking team.

Account opening and monthly management fee payable. Personal bank account, only available to UK residents aged 18 or over. Proof of identity will be required. The thinkbanking account is a current bank account service held with the Royal Bank of Scotland Group but managed and provided by Think Banking Limited which is not part of the Royal Bank of Scotland Group. Telephone calls may be recorded for training and monitoring purposes.

MasterCard is a registered trademark of MasterCard International Incorporated. The Card is issued by Newcastle Building Society ("NBS") pursuant to licence by MasterCard International Inc. NBS is authorised and regulated by the Financial Services Authority as an issuer of e-money (registration no. 156058).

Think Banking Limited, Pennington House, Carolina Way, South Langworthy Road, Salford Quays, M50 2ZY Company registration number: 05530040. Registered in England and Wales. Copyright © 2011 Think Banking Limited. All rights reserved. Consumer Credit Licence No: 0594897.